The NPS Loyalty Forum's mission is to enhance the effectiveness of executives and their organizations by discovering the best practices from across industries and national borders and facilitating a process and network within which members can both learn, share, and enhance those practices.
How the Forum works
The NPS Loyalty Forum helps members grow profitably through the application of the Net Promoter® disciplines by providing a forum that enables members to:
Establish and share best practices
Access benchmark data
Set a common vocabulary, standards and guidelines
Encourage the business community (management teams and investors) to value and use NPS and the NPS disciplines as an essential tool in making and measuring progress in driving profitable organic growth
For companies seeking ways to accelerate their efforts to earn the loyalty of their customers, the NPS Loyalty Forum provides unmatched access to the best practices. And for those firms already at the leading edges of customer loyalty, the Forum reduces the burden of satisfying multiple benchmarking requests from individual companies.
The NPS Loyalty Forum's mission is to enhance the effectiveness of executives and their organizations by discovering the best practices from across industries and national borders and facilitating a process and network within which members can both learn, share, and enhance those practices.
